

Bank Hotel, a Member of Small Luxury Hotels Overview
First Impressions
Walking into Bank Hotel, a Member of Small Luxury Hotels feels like stepping into Stockholm’s most stylish secret. This five-star property sits right on Arsenalsgatan in Stockholm‘s Norrmalm district, and the location couldn’t be better. You’re literally in the heart of everything, which explains why couples keep rating the spot a near-perfect 9.8. When you can walk to the Royal Palace, Gamla Stan, and the best shopping in minutes, you know you’ve hit the jackpot. The hotel’s position makes it ideal for both business travelers and leisure visitors exploring the city’s historic and modern attractions.
The Room Experience
The room design here is something else entirely. Each space feels like it was crafted by someone who actually understands what travelers want — not just what looks good in photos. The attention to detail is remarkable, from the lighting that actually works for reading to storage that makes sense for real luggage. The way they’ve managed to blend Swedish design sensibilities with genuine comfort is impressive. It’s sophisticated without being cold, which can be tricky to pull off in Scandinavian hotels, yet this property achieves that balance effortlessly throughout the property.
Dining and Breakfast
The breakfast situation here is fantastic — they’ve got everything covered with continental, vegetarian, vegan, and gluten-free options all laid out buffet-style. They also offer breakfast to go, which is perfect when you want to grab something and head straight out to explore Stockholm’s islands or catch an early ferry. The restaurant maintains that same thoughtful approach throughout the day, understanding that travelers have different schedules and needs. The culinary team takes pride in sourcing quality ingredients and presenting them in ways that appeal to diverse palates and dietary requirements.
Location and Getting Around
Being in Norrmalm means you’re positioned perfectly for both business and leisure — the central train station is close, but you’re also walking distance from the waterfront and cultural attractions. The hotel offers private parking, which is honestly a godsend in Stockholm where finding a spot can be a nightmare. The neighborhood itself has this great energy during the day with plenty of cafes and shops, but it settles down nicely in the evenings. This balance makes it an excellent base for experiencing authentic Stockholm while maintaining easy access to transportation and amenities.
Why Guests Love It
There’s something telling about the fact that this place has more repeat guests than most other properties — people genuinely want to come back. The hotel strikes this perfect balance between luxury service and authentic Stockholm character. The staff seems to understand that travelers want insider knowledge, not just polite service, and they’re genuinely helpful with recommendations that go beyond the obvious tourist spots. It’s the kind of place where you feel like you’re experiencing the real Stockholm, just with really excellent amenities and that Small Luxury Hotels attention to detail that makes everything run smoothly. Guests consistently praise the seamless blend of high-end service with local authenticity.
The concierge service in Stockholm arranges private archipelago cruises, Michelin supper clubs, and candlelit tours of Gamla Stan.
Bank Hotel, a Member of Small Luxury Hotels Accommodations
| Accommodation | Details |
|---|---|
| Elegant Essential (140 CM bed) | 1 large double bed for 2 adults, 1 child |
| Elegant Classic | 1 extra-large double bed for 2 adults, 1 child |
| Stockholm Town Suite | 2 × 1 double bed for 2 adults, 1 child |
| Elegant Exceptional | 1 extra-large double bed for 2 adults, 1 child |
| Bank Heritage Suite | 2 × 1 large double bed for 2 adults, 1 child |
| Graceful Deluxe Signature | 1 extra-large double bed for 2 adults, 1 child |
| Penthouse Executive Terrace Suite | 2 × 1 large double bed for 2 adults, 1 child |
| Vault Room without window | 1 extra-large double bed for 2 adults, 1 child |
| Elegant Exceptional with Bath | 1 extra-large double bed for 2 adults, 1 child |
| Suite | 2 × 1 extra-large double bed for 2 adults, 1 child |


Reviews of Bank Hotel, a Member of Small Luxury Hotels
Seray from Turkey (10/10)
Thank you very much for everything 🙂
It was my birthday and there was a little surprise in my room , that’s very kind of you.Raed from United Kingdom (10/10)
I feel quite at home at Bank Hotel. It’s the only place I stay in when visiting. The staff are fantastic and obliging.
Raed from United Kingdom (10/10)
Staff, location and the excellent two bars and of course the bar-men.
Katja from Finland (10/10)
Even thought the rooms were really small it was compact and really nice. Maybe few small improvement like full size mirror and hooks for towels in bathroom was missing.
Anna from Denmark (10/10)
Very nice location. Beautiful hotel and lonely rooms. Great breakfast!
Christian from Switzerland (8/10)
The Location is superb
Jacqueline from United Kingdom (9/10)
Very comfortable bed, room was on the small size. Great bathroom. Excellent amenities and great location.
Lesander from United Kingdom (8/10)
Spacious room and shower room. Very quiet.
Lisa from United States (10/10)
Breakfast was generous and lovely. The food was plentiful and delicious. The kitchen was able to provide additional food easily and without extra charges. The location of the hotel is perfect. In such a beautiful neighborhood, easy to walk to many sites and generally very central. The rooms are comfortable and beautifully appointed.
Roberta from United Arab Emirates (8/10)
Great location, nice and functional room, lovely breakfast. One staff member in the restaurant was great and very professional (I do not recall the name, but he speaks a bit of Italian). Room cleanliness was at a very high standard – I think Amanda was my housekeeper. Kudos to these two associates!
Surroundings
What’s nearby:
- Stureplan: 600 m
- Army Museum: 700 m
- Dance Museum: 650 m
- Berzelii Park: 150 m
- The Royal Palace: 650 m
- Kungsträdgården: 100 m
- The Hallwyl Museum: 250 m
- Sergels Torg Square: 750 m
- Museum of Medieval Stockholm: 600 m
- National Museum of Fine Arts: 450 m
Restaurants & cafes:
- Restaurant Bonnies: 0 m
- Restaurant Papillon: 0 m
- Restaurant Arsenalen: 6 m
Top attractions:
- Vasa Museum: 1.7 km
- ABBA The Museum: 2.1 km
- Katarina Elevator: 1.6 km
- Drottningholm Palace: 13 km
- Museum of Modern Art: 1.2 km
- Skansen Open-Air Museum: 2.3 km
- Prince Eugen’s Waldemarsudde: 3.5 km
- Fotografiska – Museum of Photography: 2.4 km
Natural beauty:
- Forest Kampementsbacken: 2.9 km
Ski lifts:
- Globen: 5 km
- Sickla: 5 km
- Ekholmsnasbacken Ski Lift: 10 km
Beaches in the neighbourhood:
- Sickla Beach: 5 km
- Ekhagen Beach: 5 km
- Brunnsviksbadet Beach: 4.1 km
Public transport:
- Train Stockholm City: 1.1 km
- Metro Östermalmstorg: 450 m
- Metro Kungsträdgården: 100 m
- Bus Stockholm City Terminal: 1.4 km
- Train Stockholm Central Station: 1.3 km
Closest airports:
- Bromma Stockholm Airport: 10 km
- Stockholm Arlanda Airport: 40 km
Facilities
Spa:
- Fitness
- Massage
- Fitness center
General:
- Shuttle service
- Smoke-free property
- Hypoallergenic room available
- Wake-up service
- Heating
- Soundproof rooms
- Elevator
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Parking:
- Valet parking
- Parking garage
Bathroom:
- Free toiletries
- Hairdryer
Outdoors:
- Outdoor fireplace
- Picnic area
- Outdoor furniture
- Sun deck
Food & Drink:
- Wine/Champagne
- Kid-friendly buffet
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
Accessibility:
- Toilet with grab rails
- Wheelchair accessible
Languages Spoken:
- English
- Swedish
Cleaning Services:
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
Media & Technology:
- Telephone
- TV
Business Facilities:
- Meeting/Banquet facilities
Front Desk Services:
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- 24-hour front desk
Entertainment & Family Services:
- Babysitting/Child services


House Rules at Bank Hotel, a Member of Small Luxury Hotels
Pets:
- Pets are not allowed.
Groups:
- When booking more than 5 rooms, different policies and additional supplements may apply.
Check-in:
- From 3:00 PM
- Guests are required to show a photo ID and credit card at check-in
Check-out:
- Until 12:00 PM
Age restriction:
- The minimum age for check-in is 18
Children & Beds:
- Child policies
- Children of all ages are welcome.
- Children 18 and above will be charged as adults at this property.
- To see correct prices and occupancy info, add the number and ages of children in your group to your search.
- Prices for cribs and extra beds aren’t included in the total price. They’ll have to be paid for separately during your stay.
- Crib and extra bed policies
- The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodations type.Please enter the dates of your stay and check what conditions apply to your preferred room.
Accepted payment methods:
- Mastercard
- Visa
- Diners Club
- American Express
- Cash is not accepted
Guest reviews
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